Help & FAQ

One place for your whole musical life: find local jams and open mics, meet bandmates, run your band, take or teach lessons, practice with real tools, buy and sell gear, and perform live — all under one account.

Yes — the core platform is free: your profile, the feed, messaging, finding jams and musicians, band pages, the marketplace, and the practice tools. Optional memberships add monthly credits and pro features for creators, teachers, and studios. See the pricing page for details.

Sign up, then add your instruments, genres, experience, and a bio. A "Songs I Know" list, availability status (like "open to auditions" or "available for gigs"), and photos help other musicians find and vet you.

Get Out and Jam is a polished installable web app (PWA) that works great on phones today — add it to your home screen from your browser. Native iOS and Android apps are in development.

Everyone on the bill: hobbyists and first-week beginners, gigging players, bands, students, teachers and studios, creators, venues, and fans. A beginner and a touring pro use the same screens.

Scenes shows what's happening in your city — nearby jams, open mics, players to meet, and bands hiring. You can also geo-search jam listings and turn on nearby-jam alerts so new sessions ping you.

Yes. Create a jam (one-off or recurring), set the venue, and manage RSVPs, check-ins, invites, photos, and a post-event recap. Hosts get attendance analytics too.

Open-mic nights have performer signup lists and setlists, so you can claim a slot before you show up instead of scribbling on a clipboard at the bar.

Two ways: live remote jam rooms put your crew in a low-latency audio/video room with a shared metronome, synced tempo, and a shared setlist; and the async stem studio lets everyone layer their part on their own schedule, with comments pinned to the exact second.

Yes — turn on "Charge at the door" when creating or editing your event to sell tickets on-platform (fixed price or pay-what-you-want, with an optional capacity). Tickets are an optional cover charge: RSVPs stay free, and buying a ticket also confirms the buyer as going. Payouts go to your connected Stripe account minus a small fee.

Every paid ticket comes with a QR code plus a short backup code. On show night, open your event and tap "Run the door" — scan tickets with your phone camera (or type the code), watch the admitted/capacity counter, check people in from the roster, and record walk-up cash sales. Band members can work a show's door; jam doors are run by the host.

Attendees can leave anonymous post-jam feedback, which feeds each player's reputation — "would jam again" scores and trust levels are earned by showing up and playing well.

BandFit scores every potential bandmate from 0 to 100 on instrument fit, shared genres, distance, availability, and goals — and tells you why ("they play keys — you're looking for one"). No blind swiping.

Yes — there's a "musicians near me" feed plus city directories you can filter by instrument and genre. Availability status shows who's actively looking.

Reputation here is earned by playing: verified gig history, trust levels, activity badges, and anonymous post-jam feedback. Many players also keep a press kit (EPK) built from real performances.

Send a message, or respond to a band's recruitment post. Messaging is built in — 1:1 and group chats with realtime delivery.

A roster, recruitment posts, a public page with your gig calendar, stage plots, and tech riders you can export to PDF for venues.

That's the idea — setlist voting, rehearsal scheduling, announcements, a shared ledger for band money, and ticketing for shows. It replaces the group-chat-plus-spreadsheet sprawl.

Yes. A band's project room (roster, setlist, files) can go live in one tap — either as a private remote jam or as a public broadcast to fans, with tickets and tips if you want them.

Browse instructors by instrument, genre, and reviews, then book directly. Lessons happen in in-browser video lesson rooms — no separate app or link juggling.

Instructors sell prepaid lesson packs (a bundle of sessions at their price) and can invoice with Stripe checkout. Booked lessons count down from your pack automatically.

Every lesson, practice session, and song you master feeds a living picture of your growth: a Learning DNA across skills like technique, theory, and rhythm, a milestone timeline, repertoire tracking, and practice streaks.

A full studio CRM: scheduling with recurring lessons, invoicing and prepaid packages, per-student progress and pre-lesson snapshots, automated reminders, assessments, and analytics. Pro-tier plans add an AI teaching assistant that drafts lesson notes and practice plans.

Yes — a parent/guardian portal gives scoped visibility into a minor's progress and handles billing, without running the student's account.

A metronome, drone/tuner generator, practice timer that auto-logs your sessions, tempo trainer, A/B loop player, and speed trainer — the daily-driver kit, built in.

No. The practice tools are free for everyone.

Logged practice builds streaks and momentum, feeds your skill picture, and rolls up into a Spotify-Wrapped-style "Year in Music" recap.

Hit "Go Live" and stream from your browser camera in one tap, or wire up OBS for a full production. Viewers get low-latency video, live chat, and a viewer count, and your followers are notified the moment you start.

Yes — run shows free-with-tips, pay-what-you-want, or ticketed. Fans can tip to request songs (your queue sorts by highest bid), chase your tip goal, and unlock milestones. Recorded shows become replays you can sell.

Short videos of your playing you can share to the feed — a riff, a run-through, a moment from a jam. They're a quick way to show your sound without producing a full release.

Yes — creators can post tracks and releases, run storefronts with memberships and tips, and sell downloads and premium video.

Plans for players and creators start at $12/month, and instructor plans at $19.99/month — the pricing page has the current ladder. The free tier isn't a trial; it stays free.

Credits are the usage currency for platform-hosted sessions like live jam rooms and lessons. Memberships refill your wallet monthly; the allocation is listed on each plan.

From your plan page, anytime. Canceling drops you back to the free plan and you keep credits already granted for the period.

All payments run through Stripe — cards are handled by Stripe's infrastructure and never touch our servers. Marketplace and service orders also have dispute resolution built in.

Your public profile (name, bio, instruments, genres) is visible so other musicians can find you, but you control the details — privacy settings govern what's shown and who can contact you. We don't sell your data or run ads.

Yes. You can export your data and request full erasure, in line with GDPR.

Every post, profile, and listing has a menu with a Report option, and you can block or mute any user from their profile. Reports go to the moderation team for review. See the Community Guidelines for what we act on.

Jams are real-world meetups, so use real-world judgment: prefer public venues, check a player's reputation and gig history, and bring a friend if it's your first time with a new group. Report anyone who makes you feel unsafe.

Yes. File a stolen-gear report; it alerts the community and flags matching marketplace listings.